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  • Billing
    • Cancel your account
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    • Choosing a subscription
    • Downgrading your account
    • Exceeding your usage limits
    • Paying annually
    • View past invoices
    • What happens if you elect to pay annually?
  • Campaigns
    • A/B Testing Email Campaigns
    • Cloning an email
    • Create a Multi-Language campaign
    • Determine why a triggered email was or was not sent
    • Recurring newsletters
    • Testing emails in Vero
    • Understanding Scheduling and Timing
    • Using advanced scope conditions
    • What is a behavioral campaign?
    • What is a newsletter campaign?
    • What is a transactional campaign?
  • Reporting
    • About Campaign Statistics
    • Conversion tracking
    • Exporting your campaign results
    • Integrate Google Analytics' UTM tags
    • Reporting on a single campaign
    • Reporting on all campaigns
    • Troubleshooting Reports
    • Viewing campaign results
  • Configuration
    • Add team members to Vero
    • Adding TO and FROM email addresses
    • Creating an HTML email subscribe form
    • Organising and tagging email campaigns
    • Setting up and installing Vero
    • Setup double opt-ins
    • What is a project?
  • Event data
    • Adding a placeholder event
    • Import a list of the past events contacts' have triggered via CSV
    • Testing an event with the events manager
    • Track pageviews in Vero
    • What are events?
  • Deliverability
    • Automatically unsubscribing emails that have bounced
    • Dedicated IPs
    • How Vero handles bounces
    • Improving your deliverability
    • Setup domain signing and remove 'via xyz.com' from your emails
    • Why has a specific email bounced?
  • Customer data
    • Changing the email or ID of a customer using 'alias'
    • Creating and matching Vero customer IDs
    • How Vero cookies customers on your website using Javascript?
    • How do I know if a customer is unsubscribed?
    • How to export customer data?
    • Identifying Customers
    • Import a list of customers via CSV
    • Import a list of unsubscribed customers via CSV
    • Migrating to Vero from a list based provider
    • Reidentify (alias) customers in Vero
    • Tracking customers across subdomains
    • Viewing your list of customers in a segment
    • What are customer properties?
    • What are tags?
    • Why is vero_id appended to links?
  • Segments
    • Create a segment
    • How Segmentation Works In Vero
    • What is a segment?
  • Workflows
    • Creating a new workflow
    • Making changes to a live workflow
    • Workflow Insights
  • Mobile push notifications
    • Configure AWS SNS IAM access policy to support Vero's mobile push notifications
    • Mobile push notifications – Creating and sending messages
    • Mobile push notifications – Integration Guide
  • Email design
    • Adding content to a campaign
    • Drag and Drop email content
    • HTML email content
    • Inlining CSS styles
    • Inserting merge tags using Liquid in my emails
    • List of Liquid functions / dynamic templating variables
    • Media Queries (@media)
    • Plain Text email content
    • Preheader Text
    • Rich Text email content
    • Using Fusion
    • Using arrays in your emails
    • Using vero-editable tags in HTML templates
    • Vero-editable content conflicts
  • Integrations
    • Install Vero with Google Tag Manager
    • Integrate Vero and Segment
    • Integrate Vero and Snowplow
    • Integrate Vero and Stitch
    • Setting up Vero's Webhooks
    • Tracking email activity from Vero in data warehouses and analytics tools
    • Unbounce and Vero
    • Using Zapier with Vero
  • Getting started
    • Creating Your First Segment
    • How The 30 Day Trial Works
    • Install The Vero Tracking Script

Vero Status

billing

If you want to cancel your Vero True Social account, please submit a request here.

This help article is regarding Vero, an email marketing platform.

Cancel your Vero account

To cancel your Vero account, login to your Vero Email Marketing account and go to Account > Billing.

On this page select “Cancel your account”.

Note that only Administrators of a Vero account have access to this page.

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