> ## Documentation Index
> Fetch the complete documentation index at: https://help.getvero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I know if a customer is unsubscribed?

> Check a customer's subscription status on their profile page in Vero.

When a customer is unsubscribed their profile and history will remain stored in Vero, however they will no longer receive any marketing emails.

To check whether a customer is unsubscribed, visit their profile page. A grey button at the top of the profile page indicates that the contact is unsubscribed:

<img src="https://mintcdn.com/vero-c561507b/1JPDbTPQFGmv4Yri/images/vero-1/vero.unsubscribed-button.png?fit=max&auto=format&n=1JPDbTPQFGmv4Yri&q=85&s=9f1fe40df0b0cce36deb255ae9f40e23" alt="vero.unsubscribed-button" width="2668" height="288" data-path="images/vero-1/vero.unsubscribed-button.png" />