> ## Documentation Index
> Fetch the complete documentation index at: https://help.getvero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Project send modes

> Control whether your project sends real emails, routes everything to a test address, or captures data without sending.

Switch your project between Live, Test, and Offline modes to control how emails are sent during setup and testing.

## Send modes

Each project operates in one of three send modes:

* **Live** — All emails are triggered and sent normally to your customers.
* **Test** — All emails triggered by customer events are redirected to a single test email address. For newsletters, only a single email is sent to your test address.
* **Offline** — Data is still captured and emails are triggered, but nothing is sent. You can see triggered emails in the logs.

## Changing your project's send mode

<Note>By default, new projects are set to **Test** mode, indicated by the label in the project menu in the sidebar.</Note>

<img src="https://mintcdn.com/vero-c561507b/Nl26ZjLT6BvI4sDf/images/vero-2/project-menu-test-mode.png?fit=max&auto=format&n=Nl26ZjLT6BvI4sDf&q=85&s=77fa66e5d8ee3cd4b58db901bc8d2e2c" alt="Project menu send mode label" width="1276" height="368" data-path="images/vero-2/project-menu-test-mode.png" />

1. In the sidebar, click the project you want to configure.
2. From the project menu, navigate to **Project settings**.
3. Under **Project mode**, select **Live**, **Test**, or **Offline**.
4. If you selected **Test**, enter a **Test email address**. All emails will be sent to this address instead of real users.
5. Click **Save**.

<img src="https://mintcdn.com/vero-c561507b/Nl26ZjLT6BvI4sDf/images/vero-2/send-mode-settings.png?fit=max&auto=format&n=Nl26ZjLT6BvI4sDf&q=85&s=b3591096c2cd8f34c4fe5631e80612c6" alt="Project settings panel showing the send mode selector with Live, Test, and Offline options" width="2342" height="1626" data-path="images/vero-2/send-mode-settings.png" />

## Recommended workflow

Keep your project in **Test** mode while you get set up. This prevents any emails from being sent to real customers before you're ready.

Once you have completed the following, switch to **Live** mode:

1. [Set up event tracking](../events/setting-up-event-tracking) — connect your application and start sending events.
2. [Add your customer data](../user-profiles/how-to-add-or-update-user-profiles) — bring in your existing user records.

When everything looks correct in your logs and test inbox, flip the project to **Live** to start sending real emails.

<Note>Switching to **Live** mode requires a paid and verifiedaccount. If you're on a free plan or haven't verified your account, contact [support@getvero.com](mailto:support@getvero.com) for help.</Note>

<Tip>
  You can have as many projects as you like. A common setup is a **Sandbox** project in Test mode connected to your staging environment, and a **Production** project in Live mode connected to your live environment.
</Tip>

## Need Help?

If you have any questions, reach out to us at [support@getvero.com](mailto:support@getvero.com).