> ## Documentation Index
> Fetch the complete documentation index at: https://help.getvero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email node

> Send a personalised email to a user at a specific point in a Vero 2.0 Journey.

An Email node sends a single email to the user's `email` address when they reach that point in the Journey. You can compose the email directly in the node using the drag-and-drop editor or HTML, and personalise the content with Liquid merge tags.

## Adding an Email node

1. Open your Journey and click **Edit Journey** to access the canvas.
2. Click the **+** button at the point in your Journey where you want to send an email.
3. Select **Email** from the node menu.
4. Click the Email node on the canvas to select it and open the side panel.

<img src="https://mintcdn.com/vero-c561507b/Vn3b4-FzBhCjUytz/images/vero-2/email-node.png?fit=max&auto=format&n=Vn3b4-FzBhCjUytz&q=85&s=456b25481e54a6ce2941ecb1e589fb8d" alt="email node" width="1600" height="865" data-path="images/vero-2/email-node.png" />

## Configuring the Email node

### From address

Select the **from** email address to use for this message. If you have multiple sending addresses configured, you can choose which one applies to this node. See [Manage 'from' & 'to' addresses](https://help.getvero.com/vero-2/campaigns/setting-up-your-from-email-address) for details on adding sending addresses.

### Subject and preview text

Enter a subject line for the email. Check **Preheader** to add preview text — the short line of copy that appears beneath the subject line in most email clients.

You can personalise both the subject and preheader using Liquid. For example: `Hi {{ user.first_name }}, here's your weekly update`.

### Email body

Choose between four editors:

* **Drag and Drop** — a visual WYSIWYG block editor for building emails without code. Drag content blocks onto the canvas or start from a template.
* **HTML** — write or paste raw HTML for fully custom, responsive email templates.
* **Rich Text** — a simple text editor for composing formatted emails using familiar text-editing controls, without writing code.
* **Plain Text** — a plain text email with no formatting, images, or HTML.

See [Email content](https://help.getvero.com/vero-2/message-content/creating-an-email-message) for a full guide to both editors.

### Personalising with Liquid

Use Liquid merge tags anywhere in the subject, preheader, or body to insert dynamic content:

* `{{ user.first_name }}` — a property from the recipient's user profile
* `{{ event.property_name }}` — a property from the event that triggered the Journey

See [Personalise content with Liquid](https://help.getvero.com/vero-2/message-content/how-to-personalise-your-message-using-liquid) for a full reference of available merge tags and functions.

## Reporting

Each Email node displays delivery stats directly on the canvas for live or stopped Journeys:

* **Sent** — messages dispatched to the email provider
* **Delivered** — messages successfully delivered to the recipient's mailbox
* **Opened** — recipients who opened the email
* **Clicked** — recipients who clicked a link in the email
* **Converted** — recipients who completed a conversion event after receiving the email
* **Unsubscribed** — recipients who unsubscribed via this message

For a full breakdown, see [Campaign reports](https://help.getvero.com/vero-2/reporting/viewing-campaign-metrics).

## Limitations

* Emails are only sent to users who have an `email` address stored in their profile. Users without one will skip the node and continue to the next step in the Journey.
* Journeys must be stopped before you can add or remove Email nodes.

## Next steps

* [Email content](https://help.getvero.com/vero-2/message-content/creating-an-email-message) — full guide to the drag-and-drop and HTML editors
* [Personalise content with Liquid](https://help.getvero.com/vero-2/message-content/how-to-personalise-your-message-using-liquid) — dynamic content reference
* [Creating and editing a Journey](https://help.getvero.com/vero-2/campaigns/journeys/creating-and-editing-journeys) — how to build and launch a Journey

## Need Help?

If you have any questions, reach out to us at [support@getvero.com](mailto:support@getvero.com).