> ## Documentation Index
> Fetch the complete documentation index at: https://help.getvero.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Unsubscribe users via CSV

> Bulk unsubscribe users in Vero 2.0 by importing a CSV with the reserved unsubscribed tag.

If you need to unsubscribe a large number of users at once, the quickest way is to import a CSV. Vero reserves a tag called `unsubscribed` that marks a user as unsubscribed whenever it's applied, so you can unsubscribe everyone in a file by including that tag.

## Preparing your file

Create a CSV with a column identifying each user — typically `email` — and a `tags` column containing the word `unsubscribed`:

```
email,tags
chris@example.com,unsubscribed
james@example.com,unsubscribed
rory@example.com,unsubscribed
```

## Importing your file

1. Select **Imports** in the left sidebar.
2. Select **Import** and choose **Profiles** as the import type.
3. Upload your `.csv` file.
4. Map your columns, making sure the `tags` column is mapped to **tags**.
5. Select **Import** to start the import.

Once the import finishes, every user with the `unsubscribed` tag is marked as unsubscribed and will be excluded from future campaigns.

<Note>You can also unsubscribe a single user from their profile, or programmatically via the API. See [Unsubscribe a user](/vero-2/user-profiles/how-unsubscribes-are-managed-in-vero-2).</Note>

## After the import

If any rows fail, the summary page lists them so you can correct those rows, export them to a new CSV, and import them again.

## Need Help?

If you have any questions, reach out to us at [support@getvero.com](mailto:support@getvero.com).