How to configure the SMS channel

In Vero Connect, "channels" are used to configure the connection or provider that will be used to send your messages to a given endpoint. Channels are intentionally flexible and designed to support any message type, from well-known platforms and products to custom channels.

Currently, Vero Connect supports email and SMS channels (more coming soon!)

Add an SMS channel

Click Channels then, under the SMS heading, select Add next to the channel provider you want to configure.

Give your new channel a name, add the required API keys (or other authorization credentials) and select Save.

Your channel is now available to select when creating a Campaign.

Details on specific channel providers

Twilio

You can learn where to find your Account SID and "Auth Token" in Twilio's help documentation.

Once you've added your Account SID and Auth Token, Vero will query Twilio to find the phone numbers ("Services") that you have configured. These will be presented in a dropdown.

Each Twilio channel that you configure will link to one phone number. If you want to use multiple phone numbers for your campaigns you can add multiple Twilio channel configurations.

Setting a default channel

When creating a new campaign Vero will default to a specific channel. You can set the default channel by choosing Mark as Default within the Channels menu.