Set up and design email messages for campaigns and Journey email steps in Vero 2.0.Documentation Index
Fetch the complete documentation index at: https://help.getvero.com/llms.txt
Use this file to discover all available pages before exploring further.
Choosing your email type and provider
When configuring the content of an email campaign or Journey email step, the first thing to set is the channel and provider. Select Email as your channel, then choose a channel provider — this determines which email sending service delivers your message. Available providers depend on what you’ve configured in your project settings and may include options such as Vero Mailer, a custom domain, or a third-party provider like SendGrid.If you only have one email channel configured, Vero selects it automatically.
Setting the To address
The To field is a dropdown that defaults to Every user in audience, which sends each message to that user’s primary email address. To send to a different address, select one from your configured email addresses. These addresses can include Liquid expressions — such as{{user.email}} or {{event.recipient_email}} — to send dynamically based on user or event properties.
Adding CC and BCC recipients
You can optionally CC or BCC additional recipients on any email. Unlike the To field, CC and BCC are free-form inputs — enter any email address, comma-separated list, or Liquid expression directly. These fields do not draw from your configured email addresses. See CC and BCC addresses for full details.Choosing a sender address
Select the From address for your email from the sending addresses configured in your account. You can add and manage sender addresses in the settings.Adding a subject and preview text
Enter a subject line for your message. Check Preheader to add preview text — the short line of copy that appears beneath the subject line in most email clients. Both fields support Liquid for personalisation.Designing your email body
Drag and drop
The drag-and-drop editor lets you build email layouts by placing content blocks onto a canvas. You can start from a blank template or choose one of the built-in example layouts. Read the in-depth guide on using the drag-and-drop editor.HTML
Vero fully supports raw HTML templates, including media queries and responsive layouts. Use this option to bring your own custom-coded templates into Vero. Read the in-depth guide on using HTML templates.Personalising content with Liquid
Vero supports most standard Liquid functions, plus a set of additional convenience functions.Previewing your message
To send a preview email:- Open the message you want to preview.
- Click the Action menu in the top right.
- Select Preview via email.
- Enter your email address and click Send.
You can only send a preview to one email address at a time. If your account is pending verification, previews can only be sent to the email address you signed up with.
test@yourcompany.com, you could only send previews to test@yourcompany.com until verified.